Kickstart Your Career in Sustainability
At Biovate Hygienics, we’re on a mission to transform the Hospitality industry with eco friendly, biotech powered solutions. Our products are changing the game in hospitality – and we want you to be part of that change.If you love the buzz of the hospitality scene and want a role with purpose, growth, and variety, this is your chance. We have the hottest hotels, swankiest restaurants and exclusive members clubs as valued customers.
Territory Account Manager
London
Technical Support Specialist
Milton Keynes
Seniority: This is an entry position into our business
Location: London (Full-time, 5 days a week)
Perks: Oyster Card, Wellness Program, Fun Team Events, Pension, Flexible Hours
Why Join Us?
At Biovate Hygienics, we’re on a mission to transform the Hospitality industry with eco-friendly, biotech-powered solutions. Our products are changing the game in hospitality—and we want YOU to be part of that change.
If you love the buzz of London’s hospitality scene and want a role with purpose, growth, and variety, this is your chance. We have the hottest hotels, swankiest restaurants and exclusive members clubs as valued customers, chances are you’ll see a famous face or two on your rounds.
What We’re Looking For
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Someone hungry and ambitious to build a career with us
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A people person who loves connecting with busy customers.
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Someone practical and hands-on (comfortable with basic DIY tasks).
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Strong communication skills and fluent English (extra languages = bonus!).
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Basic computer skills.
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Experience in hospitality, hygiene, or account management is great—but attitude matters most.
Why You’ll Love It
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Make an impact: Help London’s hospitality sector go green.
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Grow fast: We’re a small, dynamic team with big opportunities.
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Culture you’ll vibe with: Flat structure, fun events, and a supportive crew.
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Tech-enabled: Use digital tools to make your job easier.
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Mentorship: Lets work together on your career development
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Career Progression: From this role, there is career progression into many roles within our business, including sales and engineering
Ready to Apply?
Send us a quick email at sales@biovatehygienics.com telling us:
“Why do you think you’d be a great fit for Biovate?”
No long forms. No fuss. Just your story and a link to your LinkedIn or other professional profile .
Seniority: This is an entry position into our business
Location: Near Milton Keynes
Perks: Wellness Program, Fun Team Events, Pension, Flexible Hours
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Key Responsibilities and Duties:
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The Technical Support role is the first line of technical assistance for Biovate Hygienics customers, field engineers and account managers, focused on commercial dishwashers, laundry equipment and the chemical dosing systems that connect to them.
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Operating from the Biovate offices, the post‑holder resolves customer issues remotely by phone, video call and messaging, supports field‑based engineers and account managers with technical queries on site, and provides installation and set‑up guidance to UK and international customers.
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This role is central to delivering a fast, knowledgeable and credible technical service that protects customer uptime, supports the field team and enables continued growth in the hospitality sector.
In this role you will:
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Be the go‑to technical expert – provide first‑line remote support to customers, field engineers and account managers on commercial dishwashers, laundry machines and chemical dosing systems (Seko, Brightwell and BrightLogic)
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Resolve issues remotely – diagnose and walk customers through faults via phone and video call, covering dosing rate adjustments, water pressure issues, wiring queries and equipment programming in plain, accessible language
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Support the field team – act as a trusted technical reference point for engineers and account managers out on site, finding wiring diagrams, manual guidance and dosing set‑up information at pace
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Extend our international reach – provide online technical support to Biovate’s international customers, including laundry installation guidance and BrightLogic software set‑up
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Keep knowledge sharp and feed it forward – stay current as new equipment and software is introduced, and share recurring fault patterns and customer insights with engineering, product and account management teams
Key Skills and Competencies:
What we’re looking for:
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Commercial equipment knowledge – solid, hands‑on understanding of commercial dishwashers, washing machines and/or chemical dosing systems; Seko, Brightwell or BrightLogic experience is a strong advantage
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Remote support confidence – proven ability to diagnose and resolve technical issues by phone and video call, translating complex detail into clear, practical guidance customers can follow
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Strong communicator – fluent English, a natural people person, and able to build rapport quickly with busy hospitality customers and colleagues alike
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Practical and self‑motivated – comfortable with hands‑on, problem‑solving work and driven to build a long‑term career in a growing business
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Bonus points for – experience in hospitality, hygiene or field engineering; additional languages; or a background in technical helpdesk or service support
Ready to Apply? ​Click here!
No long forms. No fuss. Just your story and a link to your LinkedIn or other professional profile .
Let’s Work Together
Puryhill Business Park
Alderton Road, Northampton
NN12 7LS
E-Mail: Sales@biovatehygienics.com