Help & Service

This page acts as a BioVate Customer Support & Resources Hub, giving customers quick access to key support services, documentation, and training materials in one place.

Report a problem with your dispensers

View the status of your existing tickets

Download our Safety Data Sheets

Download our Technical Data Sheets

Download our RAMS documents

Visit our training academy

Training Academy

The Bio training hub has its own website which can be accessed here.

The Academy is a full online COSHH and product training course, which will take approximately 15 - 30 minutes to complete, following which we will issue you with a certificate.

Academy Click here

Community

Join the Bio Training Community Hub — a space to share challenges, trade solutions, and connect with like-minded professionals in similar roles.
Enjoy genuine connection, engaging conversation, and fresh ideas with the BioVate Hygienics community.

Community Hub

Service Request

Form

Our BioVate service Request form is designed such that we can help plan your equipment installs and swiftly solve any service calls.

Requests Click here

Equipment Free on Loan

Form

If your premises spends more than £5,000 per year on liquid cleaning products, will supply you with dispensing equipment to dispense your products, subject to a 36 month agreement and validation of the spend.

FOL Agreement