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Current Job Roles

Join our green, dream team in a Territory Account Manager Role: London Region

We are two positions available:

London (5 Days a week)

East of England (3/4 Days a week in London, 1/2 a week out of London)

Enjoy the hospitality sector but looking for a new challenge that will use the great customer service skills and knowledge of hygiene you’ve built up?

This is a great opportunity to develop within the industry in a role that gives you exposure to many different restaurants, hotels and catering environments in greater London, build relationships across the Capital and develop your skillset even further as a territory account manager for the fastest growing brand of cleaning & hygiene products in London

Who we are?

Biovate Hygienics is on a mission to drive sustainable change into all markets that use cleaning products, with our next generation of biological cleaning products, that have been making waves in the hospitality sector, attracting thousands of new customers in the past 3 years.

While our products are the next generation of cutting edge biotechnology based natural cleaning products, we strongly subscribe to old school service, with our business focused on the best possible user experience for our thousands of restaurant, hotel and catering customers.

We are a small, dynamic, fun team that work hard and play hard. We have a very flat structure and have a lot of growth opportunities as a fast growing business.

What does the role entail?

We at Biovate are fortunate to have thousands of hospitality and catering customers in London, the South East and nationally ranging from Five Star Hotels, well known Restaurant Groups, Private Members Clubs, blue chip offices and world famous Universities.

The role involves making visits to these customers, on a structured basis and ensuring that they’re using our products effectively, that their equipment is in good working order and that we support them in training and the use of our products by doing routine Hygiene Health checks.

You’ll know you’re doing a good job by the number of free coffees you get offered by our customers!

Our route to market is through a handful of exclusive distribution partners and a key part of the role is working closely with these partners. For new customers this entails doing site surveys of new customers acquired by our distribution partners and on an ongoing basis looking after these customer’s needs and requirements

Responsibilities

Scheduled, account management Health Check visits

Audit the customers hygiene results and recommend corrective action where needed

Ensure the customer's dispensing equipment is working well

Maintain customers dispensing equipment, this requires an element of maintenance, replacing soap dispensers, shelves, dispensing units, you need to be comfortable with a drill for this element of the role but training will be provided

Provide product and usage training where needed and ensure that onsite management know how to use our training academy

Complete Bespoke Biovate Visit Reports following visit

Service calls to existing customers

Reactive service calls to customers that require support

Site surveys of new customer sites, prior to installation

Survey customer sites prior to installation by our engineering team

Key Skills and Experience

Our most important thing we look for is a good fit within our hard working team, creating a respectful culture to both colleagues and our end users. We also require someone who is set on helping us continue to grow and progress

Key Skills